Problem: The client was unable to make profit due to low sales

Solution: I created a blue print for customer acquisition, decided which main Key Performance Indicators (KPIs) needs to be focused on and improved those. I drew details focus to profitability - cost per mat and revenue per mat. As there is a mix of membership types, this isn't something readily available. 

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Result: Revenue growth of 30%, driven by an increase in occupancy (a KPI) and profit per mat (another KPI). And more importantly, a much less stressed owner. 

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In their words:
"From the very start it was clear Andy was going to add value. Not only is he a pleasure to work with [professional and flexible, understanding when my small public-facing business changes my schedule at very short notice], his experience, strategic thinking and data-first approach to help me find solutions to my problems has given me a clearer focus on priorities for being smarter with my resources and also driving brand awareness and profit.
Andy has become a very valuable extension of my team, I cannot recommend his services enough to anyone who struggles to find time and headspace to delve deep into the issues that might be holding your back your business."